Poloniex users complain about frozen accounts after completing the identification procedure


Traders of the crypto-exchange Poloniex announce the freezing of their own accounts, starting from May 27, after the completion of the identification procedure. In social networks, account holders claim that after completing the identity verification procedure, they received a notice that they can continue to trade, but this is impossible since their accounts are blocked. Some users are quite serious, noting that they intend to withdraw their funds from the trading platform in order to stop cooperation with the crypto-exchange.

The problems that were fixed by the users of the trading platform most likely arose just as Poloniex demanded that they tie their accounts to an existing account in order to prevent theft of funds and increase the security level of the crypto-exchange. In the official statement, Poloniex indicated that there is a clear instruction with information about what data will be required to complete the procedure. After sending the data and further verification, users can continue to make transactions for the purchase and sale of digital assets on the trading floor.


In February, Poloniex was acquired by Circle, partially controlled by Goldman Sachs, in a deal worth $400 million.